If you are located in the US, Dapper may be able to reimburse some of these fees. If you'd like to pursue this option, please provide us with the name of the financial institution you bank with as well as a screenshot of the transactions including the foreign transaction fees applied.
We are working hard to prevent these fees for our US customers in the future and appreciate your understanding.
Outside of the US
If you are not located in the US, we will not be able to provide reimbursement for these fees since your bank applies them for international purchases. These known bank fees include (but are not limited to):
- Credit card fee (most commonly 5%)
- Debit card fee (most commonly 5%)
- Foreign transaction fees
- Cash advance fees
Please be aware that the currency exchange rate used by your bank will vary and depend on the rate at the time of the transaction. These bank fees are charged separately from your purchase with Dapper.
Please Note: There is an industry-standard processing fee of 5.2632% of the purchase price, plus a flat $0.30 USD for each credit and debit card transaction. These fees will be charged in USD and are clearly outlined on your checkout screen as part of your purchase.