When viewing your Dapper Balance, you'll notice the funds you have in your Dapper account are broken into three groups:
- Total Balance - Your total balance represents all of the funds you have available for use in your Dapper account at any given time. As you make purchases, sales, deposits, or withdraw your funds, those changes will be reflected in the total balance displayed.
- Available for Withdrawal - The balance you have available for withdrawal are the funds you can withdraw from Dapper immediately. For more on how to withdraw from Dapper, check out this Help Center article.
- Non-Withdrawable Balance - Your non-withdrawable Dapper Balance are funds that must be used for purchases and cannot be withdrawn. These are funds deposited into your Dapper Balance from various promotional campaigns.
How to View Your Non-Withdrawable Dapper Balance
You can view your Dapper Balance in your Dapper Wallet by clicking on the Home tab on the left-hand side of the page under the Dapper Balance section.
From here, you'll be able to see your total Dapper Balance including both your withdrawable and non-withdrawable balances. If you click on the info icon, you'll be given a drop-down that will show you which portion of your Dapper Balance is available for withdrawal or for purchase only (i.e. non-withdrawable).
For more information on your Dapper Balance, read our help center article: Introducing Dapper Balance.
For details on how to deposit funds into your Dapper Balance, check out the Help Center article: Funding Your Dapper Balance.